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Annual Extended Warranty Option—Part Number VP500WA
| Item |
Description |
Price |
| Annual Extended Hardware Warranty |
Duration: 12 Months
Priority Replacement for your VolumePro® 500 during the warranty period. Ship part within 24 hours of issuing valid RMA. Repaired or replacement
part shipped via overnight delivery. Returned part to be received within 30 business days or may be invoiced for list price.
Warranty on replacement part is balance of standard warranty or for 30 days of shipment. |
$720.00*
*All VolumePro® 500 Models
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| Software Updates |
Free software release updates when available for 12 months. |
Included |
| Support (telephone/email/fax) |
12 Months or 30 contacts whichever comes first. Response time within 4 hours. |
Included |
| Free Web Support |
Unlimited |
NC |
| Warranty Start Date |
Upon Purchase |
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After the 90-day standard warranty or the Extended Warranty Special Option program a renewable annual extended warranty plan entitles you to an additional 12 months. The Annual Extended Warranty maintains our continued long-lasting service and support commitment you under our warranty program umbrella. Annual Extended Warranty customers enjoy the same free software upgrades, as well as hardware and software support features for the term of the contract.
Annual Extended Hardware Warranty
We will provide an additional full year of coverage to your hardware investment. We will provide quick turn around expediting service by shipping a repaired or replacement part within 24 hours.
Software Updates
You will receive free any new available software releases from TeraRecon web page for easy downloading for an additional full year. A release specific CD update can be requested for a modest fee.
Support
You will continue to receive complimentary technical support by telephone, e-mail or facsimile for one full year or up to 30 contacts which ever comes first. You will get priority attention with a 4 working hour response time guaranteed. Support requests should be sent to our Technical Support Department, during our business hours (08:00 to 16:30 Monday-Friday, EST), excluding our holidays.
TeraRecon's Web Pages
You will have unlimited free access to our self-help technical support facilities for up to the minute service and support information and downloadable software updates.
Price effective 1 February 2001
Price, Terms and Conditions to change without notice.
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